The decision was announced shortly after similar rules were implemented in parts of Australia
SkyCity Entertainment Group has completed the rollout of carded play across all its casinos in New Zealand, marking a significant step toward enhancing consumer protection in the country’s gambling industry. Starting this week, customers wishing to place wagers on machine or table games at SkyCity’s New Zealand casinos must use a SHOW by SkyCity card. This new system verifies player identities and introduces important safeguards to promote responsible gaming behavior.
With the implementation of carded play, SkyCity can better track gameplay patterns and encourage safer gambling practices. Players will be prompted to take mandatory breaks, and limits will be enforced for session, daily, and weekly gameplay.
This system allows players to monitor how long they’ve been playing, ensuring they stay within their desired limits. Callum Mallett, SkyCity’s Chief Operating Officer, emphasized the value of carded play, noting it gives the company the tools to intervene earlier if needed, helping to ensure that gaming remains a safe and enjoyable activity.
SkyCity’s casinos in Queenstown and Hamilton began using the carded play system earlier this month, and the final phase of the rollout took place in SkyCity Auckland this week. In addition to the new card requirements, players can still use cash, QUICK Pay, or Tito tickets for their bets, and must provide a valid photo ID to sign up online or at any SkyCity location. The system also integrates with the company’s updated loyalty program.
The move comes as part of a broader effort to strengthen consumer protections in New Zealand’s gambling landscape. The country’s government is also working on regulating the online casino market through the Online Casino Gambling Bill, which has already passed its first reading in Parliament.
This bill aims to protect players by establishing safeguards for online gambling, which is currently unregulated in New Zealand. The government is considering issuing up to 15 online casino licenses, with operators needing to meet strict criteria to qualify.
